Cancellation/ Reschedule Policy and No Show Policy

You are required to provide a 24 hours notice of canceling or downgrading your appointment or you will be charged 50% of your ORIGINAL appointment cost. If you are using a gift certificate and you fail to give 24 hours notice or, you do not show up for your appointment, your gift certificate will be “charged” 50% of the original cost of the appointment.  

By Appointment Only

We are BY APPOINTMENT ONLY. The door will be open 5 minutes before your session.  Otherwise, the spa door is locked in between appointments except on Monday, Wednesday and Friday between the hours of 11am-4pm.  Debbie our client coordinator will be there for gift certificate and retail sales.

Communication with Relaxation Works

Please see our notice about scheduling, rescheduling and canceling appointments.

Late Arrivals

The time will be deducted from your scheduled appointment.  Please arrive on time.

Refusal of Service

We have the right to refuse service to anyone at anytime.  This includes but is not limited to the use of drugs, alcohol, sexual comments/remarks or any behavior that we feel is inappropriate. As Licensed Massage Practitioners, we follow a strict code of ethics.    It is very important that a safe environment is maintained for ourselves and each one of our clients.

Please contact us with any questions and thank you for reading and respecting our policies.  We look forward to being a part of your pain management team and improving your health goals.

Gift Certificates

All Gift Certificates are non refundable.   If you have bought a service with a gift certificate and you would like to exchange it for another service we would be happy to do that for you, you are responsible for paying the difference of the service price if applicable.  It is our goal to make sure you are happy with your service and receive the utmost professional service. Purchase gift certificates online here.

How To Find Us

We are at 1253 Broadway (Rt 138), Raynham, MA 02767, which is right off of exit 8 on Rt. 495. We are next to the Signature Health Building and across the street from the gas station.

Need to contact us? email us at clientcare@relaxation-works.com

Payment 

Full payment is due at the time of service. If you have an open L&I or PIP claim and are currently receiving massage therapy treatment, we will bill your insurance company on your behalf.  If payment is not made by insurance within 6 months (180 days of billed date) the patient is responsible for payment. Cash, checks and credit cards are accepted.  We currently do not accept Spa Boom or 3rd party spa gift certificates.