What’s the difference between postal snail mail and email? I already can tell you are a smart babe and know the answer, the latter is faster – better – stronger.
But different.
Both have the same outcome, communication.
As Relaxation Works grows into the beautiful temple she is becoming, she is shedding her younger self and being adorned with a more mature – wiser cloak of independence, confidence, self-care and efficiency. Her training wheels have officially been removed and she is training for the Tour de France. 🙂 All jokes aside, Relaxation Works is growing up.
The importance of a simple “hello how can I help you” can put your mind at ease. Knowing that you are being heard and acknowledged.
Here is how Relaxation Works is growing up!
We now have a 24/7 answering service to receive your questions and schedule new appointments. This is a great opportunity for clients that need an answer right away.
The answering service can not: Reschedule appointments, change appointment times, cancel appointments, schedule couples massage or add you to yoga class within 3 hours of the class time. Instead those messages will be forward to us to take care of.
The answering service is 24/7 but we are not. As we grow and expand it’s important to practice what we preach about good boundaries in relationships and time. Your forwarded messages will be returned within 24-48 hours, but there is a way for many issues to be taken care of instantaneously. You can register for an account with our online scheduling system! There you can cancel, reschedule appointments on your own. It’s as simple as adding a password to your already entered information when scheduling online. Here are the step by step directions to do that.
Going back in time, I have always been told by clients that Relaxation Works was the easiest massage studio to schedule and appointment with because I answered the phone. In Relaxation Works first year I had a 4 week wait list to get an appointment with me, but I still ALWAYS answered the phone and returned phone calls within 48 hours. Back then I would work with trusted therapist in the local area to recommend the client see that therapist, even if I never would have work with that client (usually they found their way back to me). It’s just how I have always run my business. Now that we have a staff of 10 and can accommodate same day appointements it’s still the same…we answer the phone.
Here is what 75% of our relaxing babes do at Relaxation Works:
- Attend one yoga class a week
- Join our Membership Program where she schedules a 75 minute massage a month (usually those that have partners come on board as well at some point).
- Join 3 specialty classes a year like our Chakra Balancing Workshop, Aromatherapy Yoga, Reiki I Certification or Chakra meditation.
- Have noticed a HUGE difference in their stress levels and learning good habits about making time for herself.
- She understands the importance of green beauty and cleaning out the toxins in her skincare routine.
- She is adding more joy into her life, allowing for flow to become a part of her life’s journey. Believe – Receive – Accept.
Don’t be overwhelmed by this info, most of our relaxers came to us because they were in pain. Neck, shoulder, low back pain. They needed relief and they needed it now. It’s a simple step in the door or call to the office. It’s starts with one decision. Our relaxing babes slowly add more self-care into their routine because it feels good and learn to make time for it. At the end of the day all you have is yourself. You are here to grow, receive and build others up around you. Positive self-care rituals like getting a massage every month can be a moment of truth for many of us. To know you are doing something wonderful for your body, mind and spirit. You are loved!
Joy + Wellness,
Kris Sparks LMT
Owner / Creative Director
